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How to Prevent Revenue Loss and Avoid Chargebacks

The recent adoption of EMV card policies has merchants worried–and rightly so. Studies have shown that in countries where the EMV standard has been put into place,

New Technology from Apple Pay and Android Pay is Changing eCommerce

 
Mobile wallets are continuing to revolutionise the way in which consumers interact with brands.
Not only are consumers able to pay at brick-and-mortar stores using their smart phones,

Learn How Account Takeover Fraud is Impacting Both Consumers and Merchants

Recent changes to payment industry technology have added a new layer of protection for consumers concerned about credit card fraud. Adopting the new EMV standards has alleviated many consumer and merchant fears of stolen credit cards and unauthorised transactions.

It can be an insult added to injury: merchants who experience a chargeback are assessed an additional, nonrefundable fee on top of their lost revenue.
When a cardholder disputes a transaction, the bank performs a chargeback. 

Are you considering accepting Bitcoin at your business? Here’s what you need to know.

What are Bitcoins?

As merchants continue to develop their online shopping experience for customers, the demand for secure, widely accepted digital currency has grown.

It is the merchants’ worst nightmare: their bank account is empty, they can’t process credit card transactions, and customers are frustrated. Unfortunately, this nightmare is a reality that happens all-too-often for merchants who are unfamiliar with handling chargebacks.

Merchants Don’t Have to Accept Chargebacks—There are Ways to Fight Back

Chargebacks cost merchants more than €40 billion every year.
Additionally, thanks to fees and other associated costs, merchants lose €3.34 for every one euro of the original transaction when customers demand a chargeback.

Don’t Stand by and Do Nothing—Let Us Show You How to Fight Chargebacks

Chargebacks are a massive problem in the ecommerce environment.
Card-not-present merchants lose upwards of €40 billion annually in profits, merchandise and fees as a result of chargebacks.

Tips for Managing a “Not as Described” Chargeback

Chargebacks exist as a way for consumers to dispute a transaction they believe is fraudulent, or for which the cardholder believes he or she has been provided with inadequate service.

Tips to Help Improve Customer Service and Prevent Chargebacks

The most common types of chargebacks – ones in which an unsatisfied customer goes straight to the issuing bank for a refund – are actually more preventable than most merchants probably think.