Acquirer and Issuer: The Roles Each Bank Plays

Who Plays A Role In The Chargeback Process?

For some people involved in the chargeback process, the only clear aspect is the end result: where the money ends up. For cardholders, this would be a simple refund from their bank.

Fighting Chargebacks with Representment

How to Dispute a Chargeback and Win!

It seems simple enough. Your customer makes a purchase with their credit card; the money shows up in the bank. Things are going well, until you start noticing chargebacks on your bank statement.