It can be an insult added to injury: merchants who experience a chargeback are assessed an additional, nonrefundable fee on top of their lost revenue.
When a cardholder disputes a transaction, the bank performs a chargeback.
Are you considering accepting Bitcoin at your business? Here’s what you need to know.
What are Bitcoins?
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It is the merchants’ worst nightmare: their bank account is empty, they can’t process credit card transactions, and customers are frustrated. Unfortunately, this nightmare is a reality that happens all-too-often for merchants who are unfamiliar with handling chargebacks.
Merchants Don’t Have to Accept Chargebacks—There are Ways to Fight Back
Chargebacks cost merchants more than €40 billion every year.
Additionally, thanks to fees and other associated costs, merchants lose €3.34 for every one euro of the original transaction when customers demand a chargeback.
Don’t Stand by and Do Nothing—Let Us Show You How to Fight Chargebacks
Chargebacks are a massive problem in the ecommerce environment.
Card-not-present merchants lose upwards of €40 billion annually in profits, merchandise and fees as a result of chargebacks.
Tips for Managing a “Not as Described” Chargeback
Chargebacks exist as a way for consumers to dispute a transaction they believe is fraudulent, or for which the cardholder believes he or she has been provided with inadequate service.
Tips to Help Improve Customer Service and Prevent Chargebacks
The most common types of chargebacks – ones in which an unsatisfied customer goes straight to the issuing bank for a refund – are actually more preventable than most merchants probably think.
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Understanding Card Not Present Fraud and How to Mitigate its Risks
Not all forms of fraud are created equal. While more malicious forms of fraud, such as identity theft, may be well-reported, card not present fraud covers an expansive range of practices.
How Do Bank Chargebacks Differ From Other Chargebacks?
Merchants concerned about problems related to credit card transactions are likely aware of chargebacks. Many merchants, however, may be confused about the difference between a bank chargeback and a traditional chargeback.