Tips for Managing a “Not as Described” Chargeback
Chargebacks exist as a way for consumers to dispute a transaction they believe is fraudulent, or for which the cardholder believes he or she has been provided with inadequate service.
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Improve Customer Service: The Best Line of Defense
Tips to Help Improve Customer Service and Prevent Chargebacks
The most common types of chargebacks – ones in which an unsatisfied customer goes straight to the issuing bank for a refund – are actually more preventable than most merchants probably think.
The Secret to Success: A Chargebacks911 Review
The following is a Chargebacks911 review with an overview of the company and highlights of special features.
New entrepreneurs and startups are always on the lookout for insider secretes that will give them a competitive edge.
Card Not Present Fraud: an eCommerce Nightmare
Understanding Card Not Present Fraud and How to Mitigate its Risks
Not all forms of fraud are created equal. While more malicious forms of fraud, such as identity theft, may be well-reported, card not present fraud covers an expansive range of practices.
What Are Bank Chargebacks?
How Do Bank Chargebacks Differ From Other Chargebacks?
Merchants concerned about problems related to credit card transactions are likely aware of chargebacks. Many merchants, however, may be confused about the difference between a bank chargeback and a traditional chargeback.
Acquirer and Issuer: The Roles Each Bank Plays
Who Plays A Role In The Chargeback Process?
For some people involved in the chargeback process, the only clear aspect is the end result: where the money ends up. For cardholders, this would be a simple refund from their bank.
Fighting Chargebacks with Representment
How to Dispute a Chargeback and Win!
It seems simple enough. Your customer makes a purchase with their credit card; the money shows up in the bank. Things are going well, until you start noticing chargebacks on your bank statement.
Fighting Friendly Fraud
Your Best Customer or Worst Nightmare? The Truth about Friendly Fraud
Unlike criminal behaviour where someone breaks into a business and steals merchandise, or hacks into an account, stealing identities and funds, friendly fraud occurs when apparent legitimate customers initiate a transaction and then process a chargeback.
The Importance of Reducing Chargebacks
Best Tips to Reduce Chargebacks
Chargebacks are a blessing for credit card users; they allow cardholders to dispute unrecognised transactions and be protected from possible repercussions related to fraud. For business owners, however, chargebacks can be an inconvenience at best,
Chargeback Fraud: Consumers Claim Items Weren’t Delivered
There are various ways for consumers to engage in friendly fraud (or chargeback fraud). One of the most common methods is falsely claiming an item or service wasn’t delivered.
Let’s look at the best ways to manage these chargebacks.