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The Importance of Reducing Chargebacks


Best Tips to Reduce Chargebacks

Chargebacks are a blessing for credit card users; they allow cardholders to dispute unrecognised transactions and be protected from possible repercussions related to fraud. For business owners, however, chargebacks can be an inconvenience at best,

The MATCH List


Guide to Navigating the MATCH List

The business world is full of acronyms, so it can be hard to keep concepts straight. Two acronyms that you hopefully have not experienced firsthand are MATCH and TMF.

History of Chargebacks


Why Were Chargebacks Created?

The history of chargebacks is pretty straightforward; however, the current use of chargebacks is quite different from lawmakers’ original intention. Find out how the history of chargebacks has evolved into friendly fraud.

Most Common Types of Chargebacks


Do You Know the Most Common Types of Chargebacks?

The most common types of chargebacks are merchant error, criminal fraud and friendly fraud. Do you know how your involvement in each of these chargeback situations affects your bottom line?

Sony’s Chargeback Prevention Sparks Debate


Is it possible to take chargeback prevention too far? It is essential for merchants to do all they can to protect their profits, but legitimate chargebacks are a form of consumer protection. Merchants shouldn’t use chargebacks as a bargaining chip or justification of harsh punishments.

Red Flags: Indicators of Friendly Fraud


Chargeback fraud is an expensive problem for card-not-present merchants, and it’s a growing problem too. Visa estimates friendly fraud costs nearly €12 billion each year.
Ideally, merchants will prevent friendly fraud before it happens. However, that is easier said than done!